Product Care

Caring for your jewelry

Fine jewelry is made to be worn and enjoyed, but thoughtful care helps preserve its beauty over time.

At GemsExcellence, we create pieces with attention to detail, comfort, and lasting quality. Even so, all fine jewelry should be treated with care. Gold can scratch, settings can loosen with wear, and gemstones can be damaged by impact, chemicals, or improper storage.

A few simple habits can help keep your jewelry looking its best.

Everyday care

We recommend removing your jewelry before:

  • exercise or sports
  • swimming
  • showering
  • sleeping
  • household cleaning
  • gardening
  • heavy lifting or manual work

Perfume, hairspray, lotion, sunscreen, and cleaning products can build up on metal and gemstones over time. For best results, put jewelry on last when getting ready.

Storage

Store jewelry separately to help prevent scratching and tangling.

If possible, keep each piece in its own pouch, box, or soft-lined compartment. This is especially important for gemstone and diamond jewelry, as harder stones can scratch metal or other gemstones if stored together.

Cleaning at home

For most fine jewelry, gentle cleaning is best.

You can usually clean your jewelry with:

  • lukewarm water
  • a mild soap
  • a very soft brush or soft cloth

After cleaning, rinse carefully and dry thoroughly with a soft lint-free cloth.

Avoid abrasive cleaners, harsh chemicals, and rough materials. These can damage metal finishes and may affect certain gemstones.

Gemstone care

Different gemstones require different levels of care.

Some gemstones are more delicate than others and may be sensitive to heat, sudden temperature changes, chemicals, impact, steam, or ultrasonic cleaning. Natural inclusions and internal characteristics can also make certain stones more vulnerable.

If you are unsure how to care for a specific gemstone, we recommend contacting us before cleaning it.

Gold and settings

18K gold is beautiful and durable, but it is not scratch-proof.

Over time, daily wear may cause light surface marks, and prongs or settings may loosen naturally. This is part of owning and wearing fine jewelry, especially rings and everyday pieces.

We recommend checking gemstone settings periodically, particularly for pieces worn often.

Professional care

From time to time, fine jewelry benefits from professional attention.

We recommend occasional inspection and cleaning, especially for:

  • rings worn daily
  • gemstone pieces with prongs
  • heirloom or sentimental jewelry
  • pieces that have experienced impact or heavy wear

If your jewelry feels loose, catches on fabric, or no longer sits as it should, stop wearing it and contact us.

A note on wear

Fine jewelry is created to be enjoyed, but longevity depends on how a piece is worn and cared for over time.

Normal wear, accidental damage, impact, chemical exposure, and improper storage can affect the condition of jewelry. Gentle handling and regular care will help preserve both appearance and structure.

Need help?

If you have questions about caring for a GemsExcellence piece, or would like guidance on cleaning, storage, or maintenance, please contact us.

We are always happy to help you care for your jewelry with confidence.